The primary objective of PIS is to minimize uncertainty and improve convenience for passengers. By providing up-to-date information on arrival and departure time, and potential disruptions or delays, PIS empowers passengers to plan their journeys accordingly, reducing stress and frustration associated with unexpected changes.

Safety and security are also enhanced through PIS. Transport authorities can swiftly disseminate crucial safety instructions or emergency announcements to passengers via PIS. Real-time information displayed on screens and broadcasted through audio systems enables passengers to respond appropriately,and ensuring a seamless travel experience for all. Furthermore, PIS places significant emphasis on accessibility, aiming to cater to passengers with visual or hearing impairments. PIS ensures that all passengers, regardless of their specific needs, receive the necessary information, promoting inclusivity and equal access to transportation services.